- All made to order items are processed within 5-7 business days after purchasing. (Some orders may take up to 7-10 business days during the holiday season due to demand)
- All orders will include an USPS tracking number, which will be delivered via email once the order has been shipped.
- We are not liable for lost or stolen packages once tracking information reports your order was delivered. Please contact USPS if you have any issues with your package.
- Delivery estimates depend on the method of shipping chosen at the time the order is placed.
- We ship worldwide.
- We are not liable for fees related to international shipping.
- Because our products are made to order, returns and exchanges are eligible for damaged/defective items only.
- Please email us within 3 days regarding your damaged item at email@example.com
- All items must be returned in the original condition in which you received them (tags attached, unworn, unwashed, unaltered).
- Any items returned with odors or stains will not be eligible for an exchange or refund.
- Sales items are final sale and cannot be returned or exchanged.
- Upon initiating a return/exchange, you will be sent a return label.
- Step 1: Email us at firstname.lastname@example.org to request your return label.
- Step 2: Package your items
- Step 3: Mail your return to us.
- Once we have received your return order, please allow 5-10 business days to process your refund or exchange.